“I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized.” ~ Haim Ginott
love this Bill, thanks.
Thanks David
Wow, I second David’s emotion, Bill. This is wonderful, and a great reminder of how much of a role we play in affecting change in our own lives….
Thanks Lori. Have a great week. I’m off to Chicago today for a speech. Take care. Bill